PointsBet Casino

200% Free Spin Refund On Losses For First 3 Days

Us Casino Pros > Reviews > PointsBet Online Casino Review

PointsBet Online Casino Review

Overall Rating 4.3/5

200% Free Spin Refund On Losses For First 3 Days

Play Now T&C Apply, 21+
  • Casino Name: PointsBet Casino
  • Year Established: 2015
  • Welcome US Players:
  • Available Bonus: 200% Free Spin Refund On Losses For First 3 Days
  • Active States: Michigan, New Jersey, Pennsylvania, West Virginia
  • Max Payout Days: 5 (Maximum)
  • Available Devices: Windows, Andriod , IOS
  • Popular Games Selection: Slots, Roulette, Blackjack, Table Games, Baccarat, Live Dealer Games, Live Casino
  • Customer Support Features: Email, Live Chat, Phone

Available Payment Methods

Security & Trust

Sam Bentham
Last updated: 20.02.2024
Fact checked by:
Fact checked by:

Summary & Overview

While the established Australian sports betting brand is renowned for its stellar online sportsbook, PointsBet Casino is steadily growing in popularity across the US. With its land-based partnerships with Bally’s Atlantic City and Northern Waters Casino in Watersmeet, the online casino launched in New Jersey and Pennsylvania in 2021. The following year saw the site partner with Hollywood Casino Charles Town Races and Hollywood Casino at Penn National and launch in West Virginia and Pennsylvania.
Despite its recognition among US casino players, our experts dived deep into the online casino and assessed all its features to give you the complete picture.

  • Exclusive Free Spin Welcome Journey sign-up bonus
  • Promotions for returning players, like giveaways and daily deals
  • Access to Caesars Rewards loyalty program
  • Accepts plenty of trusted payment methods
  • Fewer casino games than other top US casinos
  • Lack of bonuses for existing players

Overall Experience


Since PointsBet is predominantly a sportsbook, our experts were pleasantly surprised by the site’s attention to its casino platform. You still have a fair number of slots, table games, and live dealer game to enjoy. Better still, the site collaborates with top software providers to deliver its games, so PointsBet Casino clearly hasn’t scrimped on quality; This quality also translates to the site’s mobile capabilities. Regardless of what device you choose to play on, visit from your mobile browser, and you’ll find games load effectively.
The site accepts deposits and withdrawals from various secure platforms, like Visa, Mastercard, Trustly, and ACH/eCheck. However, it’s worth noting that cash withdrawals are only available in NJ. Nonetheless, the online casino is home to several enticing bonuses. Finding a unique free spins refund welcome bonus for casino players was pretty refreshing, but we’d have liked to have discovered more ongoing promotions available to existing players.
Overall, our experts are pleased to recommend PointsBet casino for its selection of slots, unique welcome bonus, excellent customer support, and highly usable platform.

Games Variety & Quality


As PointsBet is a sports-heavy platform, we weren’t surprised to find a limited selection of games compared to other US casinos. However, this can be a positive thing for new players since the site is easy to navigate. The site organizes its games into handy categories like “Slots”, “Card & Table”, “Video Poker”, and “Live Casino”. We’d have awarded PointsBet Casino a higher mark if there had been more table and live casino games. Still, it focuses on quality over quantity by collaborating with top game providers, like IGT and Evolution Gaming.



Head to PointsBet’s cashier section, and you’ll find a range of secure and popular deposit options, including Visa, Mastercard, Trustly, ACH/eCheck, and PayNearMe. You can make the most of instant deposits and timely withdrawals. However, cash is only a withdrawal option in NJ. For this reason, we’ve knocked just over a point off PointsBet’s “Banking” score but kept it relatively high, thanks to the variety available.

Security & Trust


Since PointsBet holds several licenses in each state it is live, the casino ticks our experts’ boxes on security and trust. Not only that, but the online casino uses the latest SSL encryption technology to protect and keep personal data confidential. Also, games are externally audited and certified for operating under RNGs (Random Number Generators) to maintain game fairness and unbiased outcomes. For all of those reasons, we can only award PointsBet full marks.

Bonuses & Promotions


Although there isn’t a massive selection of bonuses and promotions to choose from, the uniqueness of the casino welcome bonus still ensures a top score. Register with the site, and you can receive up to a 200% refund on your total losses during your first 72 hours of play. This would give you a potential $800 in Free Spin Credits to play with. Our US Casino Pros experts would have given PointsBet full marks if more promos were available.

Customer Service


Given the vast array of topics covered in the online casino’s extensive FAQ section, you’re free to use previously answered questions to help solve any of your own casino-related issues. However, if you urgently need to speak with a customer support representative, you can reach them by live chat or telephone (during operating hours). Alternatively, if you’re fine waiting a couple of hours for a response, why not email the team?

Games Variety & Quality

Visit PointsBet’s “Casino” section, and you’ll find a collection of over 280 games in many themes to suit all gaming tastes and budgets. You can sort games by “Most Popular”, “A-Z”, “Newest”, and more, so that even if you don’t utilize the search bar, you’ll likely find entertainment to suit your gaming needs pretty quickly.

If you’re a slots fan, you’ll be pleased to see that online slot machines make up the bulk of the online casino’s library. So, let’s give you a head start on what to play first:


Hosting over 250 real money slots, US players can choose between traditional virtual slot machines, immersive video slots, Slingo titles, Megaways, jackpot games, and more. You’ll also find games in a massive selection of themes with a wide range of bet limits, ultimately making the slot selection pretty versatile.

Better yet, the site regularly updates its library with new game releases, meaning you’ll always find something exciting to play. Our experts found selecting “All” and scrolling through all slots options the best way to discover new games, so here are a few of our top picks:

NameProviderBet RangeVolatilityRTP
All That Cash: Power BetHigh 5 Game$0.10-$150Medium-High96.5%
Wheel Of Fortune: Triple Gold Gold SpinIGT$1-$10High92.09%
Wolf RidgeIGT$0.50-$1000Medium95%
Block Image

Expert Tip

Use the search bar to find specific slot titles by entering particular names, such as Baywatch or Cleopatra.

Table Games

Enter PointsBet’s table games lobby, and you’ll find just over a dozen games to play, from blackjack to roulette. There are also several baccarat and poker games to try, such as Three Card Poker, DJ Wild Stud Poker, and Mississippi Stud. Though we’ll look forward to the expansion of the portfolio, for now, this is a good place to start for new casino players. Here are some of our recommendations:

NameProviderBet RangeVolatilityRTP
Zappit BlackjackPlaytech$0.10-$100Low98.9%
Blazing 7’s BlackjackBally$0.10-$100Low-Medium95%
Texas Hold’em PlusShuffle Master$0.10-$100Low-Medium97.01%
Block Image


RTP (or Return to Player) tells you how much money you could receive back from a game on average. For example, if you were to place $100 in bets on Zappit Blackjack with a 98.9% RTP, in theory, you should receive around $98.90 back.

Live Dealer Options 

The online casino features 9 live dealer games, allowing you to enjoy that authentic casino experience from the comfort of your own home. You can reap the benefits of professional human dealers and real table game exhilaration via HD video streams whenever you are. Also, since all games are by video stream game experts such as Evolution Gaming, content is fast-to-load and of top-tier resolution. Here are some of our top picks:

NameProviderBet RangeVolatilityRTP
Lightning RouletteEvolution Gaming$0.50-$1000Medium97.3%
3 Card PokerEvolution Gaming$1-$1,300Medium-High97.84%
Infinite BlackjackEvolution Gaming$1-$5,000Low98.76% to 98.96%

Free Games

Though “demo-mode” isn’t available on most PointsBet games, you can click the “I” button and receive a preview of how the game works.

Block Image

Expert Tip

Where demo mode is available, we recommend using it to play games for free. You can then use your demo mode gameplay as practice and get familiar with tips and tricks before deciding to wager real cash.

Mobile Optimization & Gaming

When visiting PointBet Casino from our mobile browsers, we found that the site remained exactly as it is on our PC desktops. This is down to HTML5 technology, which many modern casino platforms are built on since it allows for a seamless transition from device to device.

Despite the site maintaining efficient mobile capabilities, PointsBet also offers dedicated casino app available for download from the Apple and Google Play Store. Install, opt-in to push notifications, and you can stay in the loop on all things casino-related, from new games to the hottest bonuses.

Banking: Deposit & Withdrawal Options 

Since the online casino offers a range of trusted deposit and withdrawal methods, you can fund your account and cash out your winnings in complete confidence. From e-wallets to debit/credit cards, bank transfers, and even cash at the casino cage, PointsBet has it all. Here’s everything you need to know to get you started:


Though deposit options vary depending on your location, all are fee-free. However, as always, check the terms and conditions of your payment provider to ensure there are no unexpected fees on that end. In the meantime, here are the deposit methods you can choose from:

  • Visa
  • Mastercard
  • ACH Transfer (eCheck)
  • PayNearMe
  • Online Banking (By Trustly)
  • Cash at Casino Cage
ACH Transfer (eChecks)
Online Banking
Cash At Cage


Though we’ll cover all payment options in our table below, it’s worth remembering that cash withdrawals are only available to New Jersey players at the casino cage from Bally’s Atlantic City Hotel & Casino and Meadowlands Racetrack. 

With a minimum limit of $50 for cash withdrawals, this may not suit all budget bettors. Still, withdrawals are typically quick. Plus, you’re looking at a $5 minimum limit for all other methods. Also, if you become a Diamond member of the PointsBet VIP club, you could enjoy the advantage of expedited withdrawals with cash hitting your account in as little as 30 minutes. 

Simply hit “Cash” when you go to initiate a withdrawal, and you’ll be able to collect your casino winnings within 1-2 days, as per the site’s holding/approval period.

Withdrawal OptionFeeProcessing TimeMinimum Withdrawal
Cash (Casino cage)Up to 24 hours$50
PayPal1-2 business days$5
ACH/eCheck2-5 business days$5
Online Banking1-5 business days$5

Security & Trust

Even though PointsBet is a trusted global gambling brand, our experts spared no expense in assessing its overall security and trust. For one, since the operator’s casino and sportsbook are active in a fair few states, it makes sense that PointsBet holds appropriate licensing in each. However, our experts were impressed by the casino’s above-and-beyond approach to safety measures. 

As the site follows strict player safety regulations to maintain its licenses, your personal data is safely encrypted and kept out of the hands of unwanted third parties with SSL encryption technology. Furthermore, the online casino uses RNG (random number generator) technology to guarantee fair gaming. Also, it offers easy-to-find links to gambling support services, so it’s great to see that player well-being is prioritized.

Finally, the online displays its commitment to responsible gambling with “RG” buttons at the footer of its pages. Therefore, players concerned about their gambling habits can contact addiction support services or use self-help tools to restrict their expenditure and gameplay.

Bonuses & Promotions

Claiming casino bonuses can really enhance your experience and kick-start your PointsBet gaming adventure with a boosted bankroll. Sure, PointsBet Casino’s bonuses aren’t its strongest area. However, US players can enjoy a lucrative welcome package alongside several thrilling sports betting bonuses.

Welcome Bonuses

First up, head to “Promos” and select “Casino” to discover the site’s 200% refund welcome bonus. Right now, you can claim up to $800 in Free Spin Credits based on your total losses during your first 72 hours on the site. However, the casino won’t automatically apply your welcome bonus to your account, so ensure that you opt-in within 72 hours to participate. 

Remember, you must make a minimum cumulative loss of $50, and the number of free spins you’ll receive depends on how much you wagered and lost during the promotional period. Also, the list of eligible games you can use your free spins on may change, so check out the T&Cs.

Here’s an example of how the promo could work:

  • Lose $50-99: Receive $100 in free spins at $1 each
  • Lose $100-$199: Receive $200 in free spins at $1 each
  • Lose $200-$399: Receive $400 in free spins at $2 each
  • Lose $400+: Receive $800 in free spins at $2 each

Also, only losses incurred by bets placed with real cash qualify for welcome promotion. Any wagers placed using free spins or bonus funds won’t count toward your cumulative loss. Finally, your free spins will expire 7 days from issuance, and you can only use them on eligible slot titles.

Bonus T&CsWelcome Bonus
Bonus200% refund on losses made within 72 hours – up to $800 in free spins
Minimum Deposit$50 (in losses)
Wagering RequirementsEligible games only; must be used within 72 hours; winnings cannot be withdrawn as real money
Expiration Date7 days
Block Image


Usually, you’ll find wagering requirements included as part of a bonus, which means you must play through your winnings a specific number of times before withdrawing.

Ongoing Promotions

Though there aren’t many bonuses up for grabs for existing PointsBet players, the site does feature a consistent “Game of the Week” offer. Each week, the online casino will pick and highlight a particular casino game in its “Promotions” tab. On the other hand, sports bettors can look forward to regular promotions, including same game parlay combos, PointsBet Rewards, and more. 

We’ll be the first to let you know when the online casino displays ongoing promotions, so bookmark this page to stay in the loop.

Block Image


Here are some of the requirements you can expect to find as part of a casino promotion: Minimum deposit, expiry date, maximum deposit, wagering requirement, game restrictions

Loyalty Program

PointsBet provides a tiered loyalty program for sports fans, allowing loyal bettors to work their way up the loyalty club level and receive many awesome perks. These include “Birthday Free Bets”, real-life events access, 24/7 exclusive account manager, and more. Hopefully, the site will offer a similar loyalty program for its loyal casino customers in the near future. 

Promo Codes

These handy combinations of numbers and/or letters grant you access to promotions and bonuses, so you’ll often find them on casino sites. Although PointsBet doesn’t have any advertised right now, keep an eye on its promotions pages for any updates.

Customer Service

If you encounter an issue during your time at the online casino, your first port of call should be its comprehensive FAQ page. You’ll find help on a wide range of topics, from deposits and withdrawals to promotions and house rules. 

Alternatively, if you’d like to speak to a friendly and professional representative directly, you have access to several customer service options available 7 days a week. These include live chat, email, and telephone support.

  • Icon
  • Icon
    Phone: (312)-800-8716 (8AM-8PM).
  • Icon
    Live Chat: Live chat: 24/7 (MI, NJ, WV) or between 10am-10pm (PA)
  • Icon
    Supported languages: English

Legality To Operate In The USA

Since online casino gambling is only legal in a select few states across the US, PointsBet Casino is not yet legal in every single state across the country. We’ll let you know if the online casino obtains additional licenses in other legal US casinos, but in the meantime, the site is currently licensed in the following states: New Jersey, Pennsylvania, Michigan & West Virginia.

Frequently Asked Questions

The online gambling brand has many! However, the online casino holds licenses with the Michigan Gaming Control Board, New Jersey Division of Gaming Enforcement, Pennsylvania Gaming Control Board, and Virginia Lottery!

Absolutely. With the use of SSL encryption technology, PointsBet keeps your personal data confidential and safe. Ultimately, this means you can play your favorite games and make wagers without worrying about data breaches.

US players can fund their accounts and cash out their winnings via many secure and trusted payment options, including online bank transfer, debit/credit cards (Visa/Mastercard), Cash (at a physical casino), PayNearMe, and ACH/eCheck.

Slots, card and table games, live casino options, and video poker. The online casino is also renowned for its sports betting platform, where you can wager on soccer, tennis, basketball, golf, and more. Regardless of your gaming preferences, you will likely find something to suit you

Yes! The site is built on HTML5 technology, meaning you can enjoy PointsBet from your mobile browser. However, if you have an Android or iOS device, you’re also free to download the native casino app. Either way, you’ll have access to hundreds of games whenever and wherever you want.

Melbourne, Australia. Though PointsBet’s HQ is still in Australia, where the brand was initially founded, since its launch in the US in 2019, the brand has broadened its horizons across the United States.

The online gambling brand was founded in 2015 by Andrew Fahey. However, its exclusive sports betting product PointsBetting, launched in Australia in 2017. The brand then began to make waves in the US in 2019.

PointsBet Casino

200% Free Spin Refund On Losses For First 3 Days