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Us Casino Pros > Reviews > HardRock Online Casino Review

HardRock Online Casino Review

Overall Rating 4.3/5

Up to $1,000 For New Users

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  • Casino Name: Hard Rock Casino
  • Year Established: 1995 (Online Since 2018)
  • Welcome US Players:
  • Bonus: Up to $1,000 For New Users
  • Active States: New Jersey
  • Max Payout Days: 3 (Maximum)
  • Devices: Windows, Andriod , IOS
  • Popular Games Selection: Slots, Roulette, Video Poker, Blackjack, Live Casino, Table Games, Baccarat, Live Dealer Games
  • Customer Support Features: Email, Live Chat, Phone

Payment methods

Security & Trust

Lauren Le-Hair

Lauren Le-Hair
Last updated: 16.08.2023
Fact checked by:
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Sam Bentham
Fact checked by:
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Sam Bentham

Summary & Overview

You may already be familiar with Hard Rock’s iconic rock-themed restaurants or land-based gambling resorts. But the brand’s online casino is just as worthy of your attention. Despite entering the gambling world with the opening of its first brick-and-mortar casino in 1995, Hard Rock Casino launched in the virtual world in New Jersey in 2018; Discover the ins and outs of this popular online casino, from its incredible game selection boasting over 500 online slot machines to its lucrative promotions, including a $1,000 welcome bonus for new users.

Pros
Pros
  • $1,000 deposit match and 50 free spins
  • Exclusive Rockstar Rewards program
  • Over 50 live dealer games powered by industry-leading providers
  • Trusted and recognized global brand
Cons
Cons
  • High welcome bonus wagering requirements
  • No dedicated mobile app

Overall Experience

4.3/5
While Hard Rock initially made a name for itself with its rock-themed restaurants, its dedicated online casino platform has also been making waves since its 2018 inception. Hard Rock Casino delivers a top-notch online gaming experience for its players, boasting a variety of unique features that set it apart from other online casinos. The platform’s extensive game selection includes popular slots, table games, and live dealer options, ensuring that players have a multitude of choices to suit their gaming preferences. In addition to its impressive games library, the casino site excels in providing a mobile-friendly platform, allowing players to enjoy their favorite games from the convenience of their smartphones and tablets. Overall, Hard Rock Casino remains an excellent choice for online gaming enthusiasts looking for a reliable and exciting platform.

Games Variety & Quality

4.2/5
The online casino offers an impressive variety and quality of games that cater to a wide range of player preferences. The platform features a diverse selection of popular slots, table games, and live dealer options powered by leading software providers. Players can enjoy both classic and innovative titles, along with exclusive Hard Rock-branded games that provide a unique gaming experience.

Banking

4/5
The platform excels in providing players with various secure and convenient banking options for deposits and withdrawals. The online casino supports several popular payment methods, such as credit cards, e-wallets, and bank transfers, making it easy for players to manage their funds. The platform also boasts fast payout speeds, ensuring users can access their winnings promptly.

Security & Trust

4.5/5
The popular casino site takes the security and trust of its players seriously. The platform is licensed and regulated by the New Jersey Division of Gaming Enforcement, ensuring a safe and fair gaming environment for all. Additionally, the casino employs advanced security measures, such as SSL encryption and robust firewalls, to protect players’ personal and financial information.

Bonuses & Promotions

4.3/5
Players at this US casino can enjoy a range of attractive bonuses and promotions, starting with a generous welcome bonus for new users. Furthermore, the casino offers ongoing promotions for existing players, keeping the gaming experience exciting and rewarding. The Rockstar Rewards loyalty program further enhances the experience by allowing users to earn points and enjoy exclusive benefits.

Customer Service

4.5/5
Hard Rock Casino is dedicated to providing excellent customer service to its players. The platform offers multiple support options, including live chat, phone, and email, ensuring that players can quickly and easily get assistance when needed. Overall, the knowledgeable and responsive customer support team provides players with a seamless and hassle-free gaming experience.

Games Variety & Quality

There truly is something for everyone at this reputable casino site. With plenty of online slot machines, progressive jackpots, live dealer options, and table games like roulette, blackjack, and poker, you’ll find endless entertainment in its extensive games lobby. The platform is powered by some of the greatest software providers in the industry, such as NetEnt, IGT, and Evolution Gaming, resulting in a high-quality gaming experience. 
One unique aspect is the exclusive Hard Rock-branded games that add a distinctive touch to the platform’s offerings. You play games here you won’t find anywhere else!

Slots

There is a vast selection of slot games, with over 500 titles to choose from. Players can enjoy a variety of slot types, including video slots, progressive jackpots, and Megaways, catering to different budgets and play styles. Some of the most popular titles on the platform include Starburst, Gonzo’s Quest, and Divine Fortune. The casino features games from prominent software developers like NetEnt, IGT, and Microgaming, ensuring a diverse and engaging gaming experience.

NameProviderBet RangeVolatilityRTP
StarburstNetEnt$0.10 – $100Low96.1%
Gonzo’s QuestNetEnt$0.20 – $50Medium95.97%
Divine FortuneNetEnt$0.20 – $100Medium96.59%
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Expert Tip

To discover new and exciting games, why not utilize the site’s search bar for quick and easy access to endless entertainment? Simply enter relevant keywords like “Megaways” or “Progressive Jackpots” to find an array of gaming options tailored to your preferences.

Table Games

After you’ve finished spinning the reels of the many exciting slot games, you’ll want to move on to its table games, featuring classic and innovative options for blackjack, roulette, and poker enthusiasts. The platform features multiple titles and unique variations, ensuring a rich and diverse gaming experience for players. Some of the popular options include American Roulette, Classic Blackjack, and Three Card Poker.

NameProviderBet RangeVolatilityRTP
American RouletteNetEnt $0.10 – $5,000Medium94.74%
Classic BlackjackIGT$1 – $500Low99.41%
Three Card PokerEvolution Gaming$1 – $5,000Medium96.63%
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Note!

The RTP (Return to Player) is a percentage that represents the expected return to players on a casino game over time. For example, a game with an RTP of 99.41%, like Classic Blackjack, means that for every $100 wagered, a player can expect to receive $99.41 back in winnings on average.

Live Dealer Options 

The reputable casino site offers an extensive collection of live dealer games, immersing players in that authentic and interactive casino experience from the comfort of their couches. The live dealer section is powered by the industry-leading software developer Evolution Gaming, ensuring top-notch streaming quality and diverse gaming options. 
Players can choose from popular games such as Live Blackjack, Live Roulette, and Live Baccarat, as well as unique variations exclusive to the casino brand. The live dealer lobby is visually appealing and user-friendly, making it easy for users to navigate and select preferred games. With professional dealers and real-time gameplay, the casino’s live dealer options truly bring the casino atmosphere to life.

NameProviderBet RangeVolatilityRTP
Live BlackjackEvolution Gaming$5 – $10,000Medium99.28%
Live RouletteEvolution Gaming$0.10 – $10,000Medium97.30%
Live BaccaratEvolution Gaming$1 – $15,000Medium99.47%

Free Games

If you want to experience the fun of the many casino games, but without spending a cent, why not test out games for free in a demo mode first? By offering free-play games, users can explore and familiarize themselves with different games and their mechanics before committing to real-money wagers. This is an excellent way for players to practice their strategies and discover new favorites without any financial risk.

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Expert Tip

Playing games for free in demo mode offers several advantages, including learning game rules, developing strategies, and gaining confidence in your gameplay. By practicing in demo mode, players can enhance their skills and make more informed decisions when transitioning to real-money play.

Mobile Optimization & Gaming

Hard Rock Casino’s platform is built on HTML5 technology, ensuring a seamless and optimized experience for mobile users. The responsive design adapts to different screen sizes, providing smooth navigation and fast-loading games on smartphones and tablets. The user interface is user-friendly, and the site maintains its high-quality gaming experience on mobile devices. 

While there isn’t a dedicated mobile app, most of the casino’s games are mobile-friendly, allowing players to enjoy their favorite titles on the go using their mobile browser.

Banking: Deposit & Withdrawal Options 

So, now you know what thrilling games await you, it’s time to sign up and fund your account. Fortunately, the popular casino site offers a variety of banking options for its players, ensuring a convenient and flexible experience when it comes to deposits and withdrawals.

Deposits 

There are numerous deposit options available for US players, including credit and debit cards, e-wallets, bank transfers, and prepaid cards. The online casino is committed to providing players with a hassle-free deposit experience, and as such, no fees are charged for these transactions.

  • Visa
  • Mastercard
  • PayPal
  • PayNearMe
  • Cash at Casino Cage
Visa
MasterCard
PayPal
PayNearMe
Cash At Cage
Visa
MasterCard
PayPal
PayNearMe
Cash At Cage

Withdrawals

When it comes to withdrawing your winnings, there are several options, such as e-wallets (PayPal), Play+, and credit/debit card withdrawals. The processing time typically ranges from 24 to 72 hours, with VIP players potentially receiving faster payouts. Most withdrawal methods are fee-free, but it is essential to check the specific T&Cs for each withdrawal method to make sure.

Withdrawal OptionFeeProcessing TimeMinimum Withdrawal
VIP Preferred (ACH)3-5 business days$10
PayPal0-48 hours$20
Play+Instant$10
Credit/Debit Card3-5 business days$10
Cash at Casino CageInstant$1
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Note!

It is important to note that some deposit methods may require players to withdraw using the same option. Additionally, specific deposit methods may not be available for withdrawals. Players should review the specific terms and conditions for each banking option to avoid any confusion.

Security & Trust

Even though the Hard Rock brand is known worldwide and popular among the masses, our experts spared no expense when assessing the casino’s overall security. Fortunately, we found that the site takes its security and trustworthiness seriously, ensuring a safe and reliable gaming environment for US players. 

The online casino is owned by a reputable parent company, Hard Rock International, and holds valid licenses, ensuring fair play and transparency. State-of-the-art encryption technology, RNG systems, and responsible gaming measures are in place to protect players’ information and provide a secure gaming experience. 

The online casino has also received industry recognition and awards for its commitment to safety and responsible gaming. Players can trust that their personal and financial information is in good hands, as it adheres to strict security standards and protocols.

Bonuses & Promotions

There are an array of bonuses and promotions to enhance the gaming experience for US players. These offers not only provide incentives for new users to sign up but also reward regular players for their continued patronage. Gamblers should always check the terms and conditions of each bonus to ensure they meet the requirements and can take full advantage of the offers.

Welcome Bonuses

New players can enjoy an attractive welcome bonus, kick-starting their epic gaming adventure the right way. More specifically, the site features a 100% deposit match up to an incredible $1,000. Hard Rock then throws 50 free spins on top for good measure. 

It is essential to be aware of the accompanying terms and conditions, such as wagering requirements and expiration dates, to fully benefit from these offers. Nonetheless, the welcome bonuses provide a fantastic opportunity for new players to explore the casino’s games and features while potentially boosting their bankrolls.

Bonus T&CsNJ Welcome Bonus
BonusUp to $1,000 Match Deposit Bonus + 50 Free Spins
Minimum Deposit$10
Wagering Requirements20x (Bonus + Deposit)
Expiration Date14 days from the bonus activation
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Example

For example, let’s say a player wishes to deposit $100 and claim a 100% deposit match. If so, they’ll receive $100 in bonus funds. Then, they must fulfill the 20x wagering requirement on both the deposit and bonus ($200), meaning they need to wager a total of $4,000 before they can withdraw any winnings from the bonus.

Ongoing Promotions

The casino site offers a variety of ongoing promotions for returning bettors, such as daily promos, weekly rewards, and special events. These offers ultimately provide unique and exciting opportunities for players to boost their bankrolls. Plus, since Hard Rock Casino tailors these promotions to cater to a wide range of players and preferences, there are countless ways to boost your bankroll and join in on the online gaming fun.

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Example

For instance, if an ongoing promotion offers a 50% match bonus up to $200 with a 10x wagering requirement, a player who deposits $100 would receive a $50 bonus. They would need to wager a total of $1,500 (10x $150) to fulfill the wagering requirements and withdraw any winnings.

Loyalty Program

Accompanying its welcome package and regular promotions, the site features a loyalty program to reward its regular players. The program is tier-based, offering increasingly better rewards as players climb the ranks. Benefits include exclusive bonuses, faster withdrawal times, and personalized customer support. Players earn points through gameplay, which can be redeemed for various perks and prizes, enhancing their overall gaming experience.

Promo Codes

Promo codes (often also called bonus codes) are special combinations of letters and/or numbers provided by the casino that players can use to claim specific bonuses and promotions. You may need to enter a promo code to become eligible for a promo, but we will make sure to highlight the latest and greatest bonus codes in this in-depth review.

Customer Service

Hard Rock Casino takes pride in offering excellent and efficient customer support options. Players can reach the support team through email, phone, and live chat. Response times are typically swift, with live chat being the fastest and most convenient method for resolving issues. While it’s not available 24/7, we recommend using the live chat feature for a seamless support experience. Alternatively, the FAQs page is a great start for swift and efficient advice. 
The customer support options available at Hard Rock Casino include:

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    Email: [email protected]
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    Live Chat: Available 24/7
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    Phone 1-(877)-825-7777
  • Supported Languages: En

Legality To Operate In The USA

Currently, Hard Rock Casino is licensed and operates legally within New Jersey. However, given the site’s popularity and reputation, it likely won’t be long until the online casino launches in other regulated gambling markets across the US.

Frequently Asked Questions

You bet! Hard Rock Casino is legal in select US states where it holds proper licensing and authorization, such as New Jersey, ensuring a safe and secure gaming experience for eligible players. US players can access the site and play thrilling slots, jackpots, table games, and live dealer games.

Hard Rock Casino is licensed by the New Jersey Division of Gaming Enforcement (NJDGE), ensuring that the site adheres to strict regulations and maintains high standards of operation. Under this license, Hard Rock Casino is held to strict player safety, responsible gambling, fair gaming, and data protection standards.

You can deposit as little as $10. This minimum amount also qualifies for the 100% match welcome bonus, making the casino an excellent choice for bettors on a budget in the US.

Absolutely! Hard Rock Casino prioritizes its players’ safety and data security by implementing the latest SSL encryption technology. The online casino also adheres to strict data protection policies to keep players’ personal and financial information safe from unwanted third parties.

Unfortunately, anonymous play is not possible at Hard Rock Casino, as players are required to provide personal information during registration to verify their identity and ensure compliance with regulations. Doing so allows Hard Rock Casino to prevent underage gambling, fraud, and money laundering.

Hard Rock Casino’s minimum deposit typically ranges from $10 to $20, depending on the chosen deposit method, making it accessible for players with varying budgets. No matter if you’re a bettor on a budget or a high roller, Hard Rock Casino is the perfect online gaming platform for you.

Hard Rock Casino

Up to $1,000 For New Users

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