Play SugarHouse Casino

100% Deposit Match Up To $250

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Play SugarHouse Online Casino Review

Overall Rating 4.1/5

100% Deposit Match Up To $250

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  • Casino Name: Play SugarHouse Casino
  • Year Established: 2010 (Online Since 2016)
  • Welcome US Players:
  • Available Bonus: 100% Deposit Match Up To $250
  • Active States: Pennsylvania
  • Max Payout Days: 5 (Maximum)
  • Available Devices: Windows, Andriod , IOS
  • Popular Games Selection: Slots, Jackpots, Roulette, Blackjack, Craps, Baccarat, Live Dealer Games, Live Casino, Casino poker, Slingo
  • Customer Support Features: Email, Live Chat, Phone

Available Payment Methods

Security & Trust

Steve (Ziv) Chen
Last updated: 20.02.2024
Fact checked by:
Fact checked by:

Summary & Overview

Named after the iconic SugarHouse Casino in Pennsylvania, Play SugarHouse is a popular online casino and sports betting platform. The site has been owned by Rush Street Interactive since 2016, the same reputable gambling giant behind the BetRivers brand. Therefore, US players can expect the same thrilling games and attractive bonuses. 

So, continue reading this in-depth review for a detailed look at the online casino. By providing you with all of the relevant information, you will be able to confidently decide whether Play SugarHouse is the best online casino for you.

Pros
Pros
  • Fast withdrawals with processing speeds up to 24 hours
  • Low welcome bonus wagering requirements
  • Unique rewards program enables players to receive prizes and bonuses
  • Owned by Rush Street Interactive
Cons
Cons
  • Lacks large progressive jackpots
  • Limited casino promotions

Overall Experience

4.1/5

Play SugarHouse offers over 500 games from multiple top software providers like Scientific Games, NetEnt, Konami, and Red Tiger. While a collection of 500+ games seems relatively small compared to what other operators offer, we were impressed with the sheer variety available. In addition to the selection of slots, there is a modest yet diverse collection of table games, Slingo, Keno, live dealer titles, and more.
Our knowledgeable review team was also pretty happy with the welcome bonus that offers up to $250 in bonus funds. Even though some American online casinos offer more, the Play SugarHouse welcome bonus comes with some of the most lenient T&Cs around. You should have no problem turning the bonus bounty into real cash on hand. We will also point out that the site itself is very well-designed, and the layout looks great on desktops and mobile devices.

Games Variety & Quality

3.8/5

US online casino players have well over 500 thrilling casino games to sink their teeth into. Whether you prefer spinning the reels of online slot machines, trying your hand at table games like blackjack, roulette, and poker, or experiencing the thrill of live dealer options, there’s a lot to like. Better yet, the site partners with some of the industry’s most prominent game providers to curate its impressive collection, like NetEnt, Red Tiger, Evolution Gaming and more.

Banking

4.5/5

When it comes to funding your online casino account and cashing out your winnings, users can do so with complete confidence. Not only does the online casino accept deposits and withdrawals via a wide range of popular and secure options, but the site aims to process all pay outs within 24 hours.

Security & Trust

4.5/5

This US casino site is owned and operated by gambling giant Rush Street Interactive. With such a prominent parent company, it’s clear that the site lies in capable and experienced hands. It also holds valid gambling licenses in every state it is live, meaning that it is held to strict player safety, fair gaming, data protection, and responsible gambling standards.

Bonuses & Promotions

3.8/5

If you’re looking to boost your bankrolls with generous and accessible bonuses, then you’re in for a treat! While our gambling experts would love to see more promotions for returning customers, we simply couldn’t ignore the attractive welcome bonus. Sure, it’s not as big as gambling offers at other leading US online casinos. But with lenient T&Cs, you can quickly and easily convert your bonus funds into withdrawable cash.

Customer Service

4/5

The casino site’s 24/7 customer service options allow users to receive the help they need whenever they need it, we recommend checking out the extensive FAQs page first. Here, you’ll find advice on a wide range of topics, from bonuses and casino games to deposits and withdrawals. Otherwise, you can reach the team via live chat and email.

Games Variety & Quality

You’ll find a decent selection of variously-themed video slots that come with a range of features and mechanics. While we weren’t quite as enthralled with the table games, Play SugarHouse’s 29 games still cover a range of casino staples, like blackjack, roulette, baccarat, craps, and casino poker. 

As far as the quality of the games is concerned, Play SugarHouse partners with several top-tier providers that are famous for creating nothing but high-quality casino games. Because the RNG is certified and audited by accredited third-party software testers, you can trust that these finely crafted games are also 100% fair.

Slots

There are over 500 real money online slots, including dozens of video slots. These games come in a full spectrum of themes, including ancient Egypt, horror, sports, and treasure. Play SugarHouse has a great selection of branded slots for players that want to immerse themselves in their favorite films or TV shows. These include Narcos Mexico, Ted, Hell’s Kitchen, and Baywatch.

This online casino is the place to be if you are a fan of Slingo. The casino also has plenty of jackpot slots, although you won’t find any record-breaking progressives. Except for a few titles like Divine Fortune and Crazy Money Deluxe, which often offer jackpots of 100k or more, most of the progressive jackpots fall in the range of $10,000 to $30,000. Still, if you enjoy playing Megaways slots, you should be more than satisfied with having about 20 of them to choose from. These include Big Bucks Bandits Megaways, Piggy Riches Megaways, Gonzo’s Quest Megaways, Wolf Legend Megaways, and Twin Spin Megaways.

Top Three Popular Slots at Play SugarHouse:

NameProviderBet RangeVolatilityRTP
NarcosNetEnt$0.20 to $200Medium96.23%
Rolling in GoldBlueprint$0.10 to $10Medium96.03%
CleopatraIGT$0.10 to $200Medium95.03%
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Expert Tip

You can use the search bar to help you find your favorite slot title quickly. You can also hit the “Hot” tab to find the hottest machines or search by provider. If you go to the home screen, each game is neatly categorized by type.

Table Games

The Casino’s table games tab covers a fine selection of traditional classics, including roulette, blackjack, baccarat, craps, and poker. With 29 games in total, here is what you can expect:

  • 13 roulette games
  • 3 baccarat games
  • 4 blackjack games
  • 7 casino poker games
  • 2 craps games

As you can see, there are multiple variants of the most popular casino table games. However, the offerings are rather limited. Adding a few more games like Sic Bo, Pai Gow, and Lightning Dice would be an improvement. Nonetheless, the casino still serves up some of the trendiest video poker games like Jacks or Better, Game King Video Poker, and Triple Play Draw Poker Multi-Hand.

Top Three Popular Table Games:

NameProviderBet RangeVolatilityRTP
American RouletteNetEnt$0.10 to $1,000Medium94.74%
BaccaratNetEnt$0.10 to $3,000Low98.94%
Blackjack ClassicNetEnt$1 to $40Low99.11%
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Note!

Return To Player, or RTP, refers to the amount of money a player can expect to win back from a specific game. You will note that American Roulette by NetEnt has an RTP of 94.74%, which means you can expect a return of $94.74 for every $100 you wager on average.

Live Dealer Options 

As we make our way into the live dealer section, you will see that the casino has blackjack, roulette, craps, baccarat, and a couple of casino poker games. While you can play a round of craps for as little as $0.10, all other live tables have a minimum stake of $1. With massive maximum bet limits of $1,000 or more, Play SugarHouse Casino’s live dealer options are ideal for budget bettors and high rollers alike. Play SugarHouse live casino is powered by Evolution Gaming, the top dog of live dealer entertainment. As such, we are a little perplexed that the site does not offer any Evolution live game shows like Football Studio, Mega Wheel, and Deal or No Deal Live. Even though the live casino section comes across as bare-boned, there is plenty of fun to be had.

NameProviderBet RangeVolatilityRTP
Free Bet BlackjackEvolution Gaming$1 to $1,000Low98.45%
Ultimate Texas Hold ‘EmEvolution Gaming$1 to $500Low97.82%
Roulette LiveEvolution Gaming$1 to $1,000Low97.30%

Free Games

Do you just want to have a bit of fun playing casino games without risking any money? Do you have a strategy for roulette or any other game that you want to test? Well, you can play almost every game for free using play money. All you have to do is log in and select the demo version of the game you want to try. 

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Expert Tip

Playing casino games in demo mode is a great way to learn new games or hone your skills. Playing for free allows players to familiarize themselves with a game’s subtleties without worrying about losing money in the process. It’s also a lot of fun.

Mobile Optimization & Gaming

With the rise of mobile casino players, native gambling apps are all the range. Play SugarHouse Casino caters to its on-the-go users by boasting a dedicated app for iOS and Android devices. Offering enhanced connectivity, superior usability, and notifications, you can stay updated on all of the latest game releases and hottest bonuses.

While the dedicated app provides a bespoke mobile gaming experience, you can still access the site without downloading software to your device. The site is built on HTML5 technology, allowing players to open and play casino games in their mobile browsers. 

Play SugarHouse’s mobile platform is excellent. The layout is a cinch to navigate, and no distracting banners or flashy ads clog things up. The menus are easy to find, and the games load within a few seconds. You will be pleased with how the games look, sound, and play on the screens of smartphones and tablets.


Banking: Deposit & Withdrawal Options 

You won’t have any trouble finding a fast and easy way to deposit and withdraw funds. Both types of transactions are free, but you should be aware that your payment provider may charge fees for certain transactions. You can deposit or withdraw using a major credit/debit card, online banking, e-wallets, or by visiting the cashier at a SugarHouse retail outlet.

Deposits 

The minimum deposit amount is set at $10, while the maximum deposit amount can range between $500 and $2,000 per day, depending on your payment method. All deposits are instantly credited to your balance, meaning you can start playing right away. You can make an instant deposit using the following:

  • Visa
  • Mastercard
  • PayPal
  • SugarHouse Play+
  • Online Banking
  • ACH Transfer
  • Cash at Casino Cage
Visa
MasterCard
Bank Transfer
American Express
Play+
Discover
Visa
MasterCard
Bank Transfer
American Express
Play+
Discover

Withdrawals

Before you think about making a withdrawal, you first need to complete the verification process. The casino site is required to do this by law and under the terms of its license agreements. Fortunately, the procedure is easy; you only have to prove your identity and verify your address once. You simply have to upload copies of a couple of documents, such as a passport and a bank statement.

Once verified, you can withdraw using the same banking method you used to deposit. If that isn’t possible, you should contact support to arrange an alternative option. The site can take up to 24 hours to process withdrawal requests, although it is usually done within a few minutes. After the request has been processed, it can take anywhere from a couple of minutes to five days to get your cash, depending on which payment method you use.

Withdrawal OptionFeeProcessing TimeMinimum Withdrawal
Play+Up to 24 Hours$20
Online Banking/ACH2-5 Business Days$20
VIP Preferred2-5 Business Days$20
PayPalUp to 24 Hours$20
Cash at Casino CageUp to 24 HoursN/A
Check by MailUp to 24 Hours$500
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Note!

All customers are required to use the same method for deposits and withdrawals. If you deposit using your SugarHouse Play+ card, then you should use the Play+ card to withdraw. If your preferred payment option does not facilitate withdrawals, then customer service will help you find the most convenient alternative.

Security & Trust

The site uses the latest SSL encryption technology, firewalls, and other layers to keep all of your sensitive information safe and secure. The site’s RNG is also regularly tested by accredited auditors to ensure that all game results are truly random and cannot be tampered with. The bottom line is that Play SugarHouse is as safe and fair as they come.

The reputable casino site is owned by Rush Street Interactive, a major player in the American online casino scene. In addition to running Play SugarHouse, RSI operates over a dozen BetRivers online casinos in other states alongside several retail casinos. Only a legit company can secure and maintain licenses in so many locations.

There is a full suite of Responsible Gambling tools to help all SugarHouse customers keep their gambling safe. You can set daily, weekly, or monthly limits on deposits, wager amounts, losses, and how much time you spend at the casino. You can also find contact info for several confidential gambling support groups.


Bonuses & Promotions

So, now you know the types of thrilling casino games and secure banking options awaiting, we bet you’re eager to start playing. But before you do, you’ll want to hear about the online casino’s generous bonuses and promotions!

Welcome Bonuses

When you open a new account, you can claim a casino welcome bonus worth up to $250. All you need to do is make your first deposit and input the “PACASINO250” bonus code, and the online casino will 100% match it up to $250. The bonus code varies from state to state, so check the bonus offer in your state to find the correct code.

The great thing about this particular bonus is the 1x wagering requirement. Similar offers at many competing sites come with playthrough requirements of 10x and higher. With a 1x rollover, you just need to wager the bonus amount a single time to make it eligible for withdrawal. You will have no trouble converting your bonus funds into cash.

Bonus T&CsWelcome Bonus
Bonus100% Match Up To $250
Minimum Deposit$10
Wagering Requirements1x
Expiration Date30 days
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Example

If you deposit $100, then you will receive $100 in bonus money. To make the bonus portion eligible for withdrawal, you’ll need to place $100 in wagers within 30 days. Once you’ve done that, the $100 will be transferred from your bonus account to your regular account, where it becomes available for withdrawal.

Ongoing Promotions

The promotions page at SugarHouse certainly has a lot of offers on it. Sadly, most of them are for the sportsbook platform. You won’t find any reload bonuses or free spins offers. Still, there are slot races, Happy Hours, and various daily, weekly, and monthly leaderboard challenges.

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Example

Slot races and leaderboard tournaments typically offer cash prizes. If you win such an event and receive cash, that money is considered a bonus and is subject to a 1x rollover. You can withdraw your prize winnings as soon as you have satisfied the wagering requirement.

Loyalty Program

The iRush Rewards program offers tons of added value. Every bet you place earns rewards points that you can redeem at the Bonus Store for things like Wheel Spins and bonus cash. The number of points you earn depends on various factors, including game type and RTP. The setup is a bit unorthodox, to be honest, but it can net you some valuable prizes and perks.

iRush Rewards points also determine your VIP level. As you earn more points, you move higher through the various levels and unlock more valuable benefits. These include expedited withdrawals, luxury gifts, VIP events, and access to exclusive offers.

Promo Codes

You will find that most bonuses and promotions require a bonus code. A bonus code is just a few letters and/or digits directly corresponding to a specific offer. You can find the bonus code by clicking on any promotion’s details. When you enter the promo code, the promo will be automatically triggered and ready for use. Just be sure to enter the correct code, or else you probably won’t get what you asked for.


Customer Service

It’s a good idea to check the FAQs before contacting support. This section contains the solutions to a variety of common questions and issues. If that doesn’t help, you can rejoice knowing that customer service reps are on hand 24/7 to assist you. You can immediately get in touch with a member of the support team by using the live chat feature. Email is also an option, but it usually takes a couple of hours to generate a response. 

We used the live chat feature to ask about withdrawal processing times, and an agent greeted us in about 10 seconds. The whole interaction lasted about a minute, during which time the support rep was friendly and helpful. The customer support options available at Play SugarHouse Casino include:

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    Telephone: 1(800)634-3928
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    Live Chat: Available 24/7
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    Supported languages: English

Legality To Operate In The USA

Each state comes up with its own gambling laws. As a result, online casino gaming is legal in some states and not permitted in others. As of writing this review, Play SugarHouse operates in just three states: New Jersey, Connecticut, and Pennsylvania. However, the brand’s online casino is only live in the latter. The SugarHouses in New Jersey and Connecticut only offer sports betting, with their casino verticals operating under other brand names. 
Bear in mind that SugarHouse’s sister site, BetRivers casino operates in 14 states.

Frequently Asked Questions

No. Play SugarHouse is an established and reputable gambling brand that is owned by the very respected Rush Street Interactive. The site is licensed wherever it operates, which means it adheres to the strictest security and player safety standards.

Play SugarHouse offers over 500 video slots alongside many other popular casino games like blackjack, roulette, casino poker, and baccarat. You’ll also find craps, Slingo, Keno, and an assortment of video poker and live dealer games.

SugarHouse Casino in Philadelphia opened its doors in 2010. Play SugarHouse’s first online site launched in New Jersey in 2016. Play SugarHouse also operates online in Connecticut and Pennsylvania.

The minimum deposit limit at Play SugarHouse Casino online is $10. On the other hand, the maximum daily deposit amount ranges between $500 and $2,000, depending on your chosen payment provider.

Of course, it does. SugarHouse is currently offering a generous 100% match welcome bonus of up to $250 when you make your first deposit. The bonus cash is subject to a low 1x rollover, making the welcome package as attractive as it is accessible. 

Absolutely. Except for live casino games, you can play any game at SugarHouse for free using play money. All you need to do is log in and then select the demo version of the game you want to play. Playing games for free is the perfect way to practice betting techniques and try your hand at new games without significant financial investment. 

Any information you provide on Playprovide Play SugarHouse Casino is protected by the latest SSL encryption technology, which is today’s gold standard. Any information stored on servers is also encrypted and further protected by firewalls and access control.

Play SugarHouse Casino

100% Deposit Match Up To $250